Pouf workout set (preorder/ 4 colours)
Use code "REVER88" for RM8 off your order (above RM100)
7-Day No-Questions-Asked Exchange Policy
Free shipping to Malaysia and SG
Material: 80% nylon 20% spandex
Detachable padding
Skirt with protective shorts lining (with pocket compartment)
Measurement
Top
S: Bust 68cm waist 58cm length 46cm (below 47kg)
M: Bust 72cm waist 62cm length 47cm (below 51kg)
L: Bust 82cm waist 66cm length 48cm (below 55kg)
XL: Bust 86cm waist 70cm length 49cm (below 59kg)
Bottom
S: waist 62cm length 32cm (below 47kg)
M: waist 66cm length 33cm (below 51kg)
L: waist 70cm length 34cm (below 55kg)
L: waist 74cm length 35cm (below 59kg)
Shipping cost
Malaysia:
Free shipping for all orders.
| READY STOCK | 2-3 WORKING DAYS |
| PREORDERED APPAREL | 13-15 DAYS |
Singapore:
Free Express Shipping (12-14 DAYS): orders above RM500/ approx SGD155
| Range | Rate amount | |
|---|---|---|
| EXPRESS (12-14 DAYS) | 0.1 kg – 1 kg | RM15.00 MYR |
| EXPRESS (12-14 DAYS) | 1.01 kg – 2 kg | RM30.00 MYR |
| EXPRESS (12-14 DAYS) | 2.01 kg – 3 kg | RM40.00 MYR |
| EXPRESS (12-14 DAYS) | 3.01 kg – 4 kg | RM50.00 MYR |
All other countries: Free shipping (15-20 days)
Return and Exchange Policy
What items are exchangeable?
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Within 7 days from the delivery date
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In unused/unaltered condition
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With all the tags intact
How do I return or exchange?
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Visit our returns center
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Enter your order number and email address to start
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Follow the instructions and select the items you want to return
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Once your request is approved, do send the item back within 7 working days to the following address
LUXMERRIER (Suite 214)
Mailboxes Etc (MBE) Desa Park City, GF-16, The Waterfront, 5, Persiaran Residen, Desa Park City 52200 Kuala Lumpur, Malaysia
6014-6856466
Any lost parcel during the return process will be the responsibility of the buyer. Therefore we highly recommend that you use a courier with tracking number. We reserve the right to reject request which do not comply to the conditions for return/exchange.
What are the refund options?
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Refund to store credit with one-year validity.
Store Credit
- Login to your account using the email used in your previous purchase to view store credit balance
- All store credits issued have a 1-year validity.
Can I exchange to another design of different price?
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Do select store credit as a form of refund and utilise it for the item of your choice.
Exchange exclusions
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All items other than gowns with customized size, accessories, and intimates
Who bears the return delivery fee?
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The buyer bears the return delivery fee
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If the item is faulty, the seller will bear the return delivery fee
The item I received is damaged!
If the purchased product is faulty, do submit a return request to us via the return center and upload pictures of the defect as well.
My question is not addressed...
If you have any queries regarding return or refund, reach out to us at support@luxmerrier.com or at our Instagram or Facebook page.
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