Evanescence dress (ready stock in midi (L) & short (L)/ 2 lengths)
Get 10% off all orders — sales ending on the 23rd of March, 11.59 pm.
7-Day No-Questions-Asked Exchange Policy
Free shipping to Malaysia and SG
Material: polyester
With lining
Stretchable
Side zipper
Measurement
S: Bust 78-86cm waist 62-70cm hips 82-90cm short length 80cm midi length 125cm
M: Bust 82-90cm waist 66-74cm hips 86-94cm short length 81cm midi length 126cm
L: Bust 86-94cm waist 70-78cm hips 90-98cm short length 82cm midi length 127cm
Shipping cost
Malaysia:
Free shipping for all orders.
| READY STOCK | 2-3 WORKING DAYS |
| PREORDERED APPAREL | 13-15 DAYS |
Singapore:
Free Express Shipping (12-14 DAYS): orders above RM500/ approx SGD155
| Range | Rate amount | |
|---|---|---|
| EXPRESS (12-14 DAYS) | 0.1 kg – 1 kg | RM15.00 MYR |
| EXPRESS (12-14 DAYS) | 1.01 kg – 2 kg | RM30.00 MYR |
| EXPRESS (12-14 DAYS) | 2.01 kg – 3 kg | RM40.00 MYR |
| EXPRESS (12-14 DAYS) | 3.01 kg – 4 kg | RM50.00 MYR |
All other countries: Free shipping (15-20 days)
Return and Exchange Policy
What items are exchangeable?
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Within 7 days from the delivery date
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In unused/unaltered condition
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With all the tags intact
How do I return or exchange?
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Visit our returns center
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Enter your order number and email address to start
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Follow the instructions and select the items you want to return
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Once your request is approved, do send the item back within 7 working days to the following address
LUXMERRIER (Suite 214)
Mailboxes Etc (MBE) Desa Park City, GF-16, The Waterfront, 5, Persiaran Residen, Desa Park City 52200 Kuala Lumpur, Malaysia
6014-6856466
Any lost parcel during the return process will be the responsibility of the buyer. Therefore we highly recommend that you use a courier with tracking number. We reserve the right to reject request which do not comply to the conditions for return/exchange.
What are the refund options?
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Refund to store credit with one-year validity.
Store Credit
- Login to your account using the email used in your previous purchase to view store credit balance
- All store credits issued have a 1-year validity.
Can I exchange to another design of different price?
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Do select store credit as a form of refund and utilise it for the item of your choice.
Exchange exclusions
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All items other than gowns with customized size, accessories, and intimates
Who bears the return delivery fee?
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The buyer bears the return delivery fee
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If the item is faulty, the seller will bear the return delivery fee
The item I received is damaged!
If the purchased product is faulty, do submit a return request to us via the return center and upload pictures of the defect as well.
My question is not addressed...
If you have any queries regarding return or refund, reach out to us at support@luxmerrier.com or at our Instagram or Facebook page.
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