Balkan dress (preorder/ 2 colours)
Get 10% off all orders — sales ending on the 23rd of March, 11.59 pm.
7-Day No-Questions-Asked Exchange Policy
Free worldwide shipping
Material: polyester
With lining
Moderate stretch
Back split
Measurement
XS: Bust 78-82cm waist 62-66cm hips 86-90cm length 120cm
S: Bust 82-86cm waist 66-70cm hips 90-94cm length 121cm
M: Bust 86-90cm waist 70-74cm hips 94-98cm length 122cm
L: Bust 90-94cm waist 74-78cm hips 98-102cm length 123cm
Shipping Cost
Free worldwide shipping: 15-20 days
Malaysia and Singapore: Ready stock reaches in 2-3 working days, and preordered stock in 12-15 days
Return Policy
What items are exchangeable?
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Within 7 days from the delivery date
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In unused/unaltered condition
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With all the tags intact
How do I return or exchange?
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Visit our returns center
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Enter your order number and email address to start
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Follow the instructions and select the items you want to return
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Once your request is approved, do send the item back within 7 working days to the following address
LUXMERRIER (Suite 214)
Mailboxes Etc (MBE) Desa Park City, GF-16, The Waterfront, 5, Persiaran Residen, Desa Park City 52200 Kuala Lumpur, Malaysia
6014-6856466
Any lost parcel during the return process is the buyer's responsibility. Therefore, we highly recommend that you use a courier with tracking number. We reserve the right to reject request which do not comply to the conditions for return/exchange.
What are the refund options?
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Refund to store credit with one-year validity.
Store Credit
- Login to your account using the email used in your previous purchase
- Store credit will be available for use at payment page
Who bears the return delivery fee?
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The buyer bears the return delivery fee
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If the item is faulty, the seller will bear the return delivery fee
The item I received is damaged!
If the purchased product is faulty, do submit a return request to us via the return center and upload pictures of the defect as well.
My question is not addressed...
If you have any queries regarding return or refund, reach out to us at support@luxmerrier.com or at our Instagram or Facebook page.
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