Viv dress (preorder)

S (UK6/US2):
Bust 82cm / 32.3"
Waist 68cm / 26.8"
Hips 90cm / 35.4"
Length 138cm / 54.3"

M (UK8/US4):
Bust 86cm / 33.9"
Waist 72cm / 28.3"
Hips 94cm / 37.0"
Length 139cm / 54.7"

L (UK10/US6):
Bust 90cm / 35.4"
Waist 76cm / 29.9"
Hips 98cm / 38.6"
Length 140cm / 55.1"

Material: polyester
Lining: Yes
Stretch: No
Sheerness: No

Free worldwide shipping: 15-20 days

Malaysia, Singapore: Ready stock reaches in 2-3 working days, and preordered stock in 10-15 days

All prices are not inclusive of duties levied. 

What items are exchangeable?

• Within 7 days from the delivery date

• In unused/unaltered condition

• With all the tags intact

How do I return or exchange?

• Visit our returns center

• Enter your order number and email address to start

• Follow the instructions and select the items you want to return

• Once your request is approved, do send the item back within 7 working days to the following address

LUXMERRIER (Suite 214)
Mailboxes Etc (MBE) Desa Park City, GF-16, The Waterfront, 5, Persiaran Residen, Desa Park City 52200 Kuala Lumpur, Malaysia

6014-6856466

Any lost parcel during the return process is the buyer's responsibility. Therefore, we highly recommend that you use a courier with tracking number. We reserve the right to reject request which do not comply to the conditions for return/exchange.

What are the refund options?

• Refund to store credit with one-year validity.
  

Store Credit

• Login to your account using the email used in your previous purchase
• Store credit will be available for use at payment page

Who bears the return delivery fee?

• The buyer bears the return delivery fee

• If the item is faulty, the seller will bear the return delivery fee
  

The item I received is damaged!

If the purchased product is faulty, do submit a return request to us via the return center and upload pictures of the defect as well. 

My question is not addressed...

If you have any queries regarding return or refund, reach out to us at support@luxmerrier.com or at our Instagram or Facebook page.