Riley cheongsam (preorder/ 2 colours)
Get 10% off all orders — sales ending on the 23rd of March, 11.59 pm.
7-Day No-Questions-Asked Exchange Policy
Free worldwide shipping
Material: brocade
With lining
No stretch
Measurements
S: Bust 84cm waist 68cm hips 90cm length 85cm shoulder 34cm sleeves 21cm
M: Bust 88cm waist 72cm hips 94cm length 86cm shoulder 35cm sleeves 22cm
L: Bust 92cm waist 76cm hips 98cm length 87cm shoulder 36cm sleeves 23cm
XL: Bust 96cm waist 80cm hips 102cm length 88cm shoulder 37cm sleeves 24cm
Shipping Cost
Free worldwide shipping: 15-20 days
Malaysia and Singapore: Ready stock reaches in 2-3 working days, and preordered stock in 12-15 days
Return Policy
What items are exchangeable?
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Within 7 days from the delivery date
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In unused/unaltered condition
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With all the tags intact
How do I return or exchange?
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Visit our returns center
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Enter your order number and email address to start
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Follow the instructions and select the items you want to return
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Once your request is approved, do send the item back within 7 working days to the following address
LUXMERRIER (Suite 214)
Mailboxes Etc (MBE) Desa Park City, GF-16, The Waterfront, 5, Persiaran Residen, Desa Park City 52200 Kuala Lumpur, Malaysia
6014-6856466
Any lost parcel during the return process is the buyer's responsibility. Therefore, we highly recommend that you use a courier with tracking number. We reserve the right to reject request which do not comply to the conditions for return/exchange.
What are the refund options?
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Refund to store credit with one-year validity.
Store Credit
- Login to your account using the email used in your previous purchase
- Store credit will be available for use at payment page
Who bears the return delivery fee?
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The buyer bears the return delivery fee
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If the item is faulty, the seller will bear the return delivery fee
The item I received is damaged!
If the purchased product is faulty, do submit a return request to us via the return center and upload pictures of the defect as well.
My question is not addressed...
If you have any queries regarding return or refund, reach out to us at support@luxmerrier.com or at our Instagram or Facebook page.
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