Ophelia playsuit (ready stock)
10% OFF your order. Sales ending at 31st of Dec, 11.59pm.
Free shipping to Malaysia and SG (above rm500/ approx SGD150)
7-Day No-Questions-Asked Exchange Policy
Preordering takes 13-15 days and ready stock takes 2-3 working days to reach you.
Material: polyester
Detachable belt
Back zipper
No stretch
No pockets
Measurements
XS: Bust 82cm waist 64cm hips 90cm length 73cm sleeves 54cm
S: Bust 86cm waist 68cm hips 94cm length 74cm sleeves 55cm
M: Bust 90cm waist 72cm hips 98cm length 75cm sleeves 56cm
L: Bust 94cm waist 76cm hips 102cm length 76cm sleeves 57cm
Shipping cost
Malaysia:
Free shipping for all orders. All parcels are shipped out using J&T and Ninjavan (subject to changes)
| READY STOCK | 2-3 WORKING DAYS |
| PREORDERED APPAREL | 13-15 DAYS |
Singapore:
Free Express Shipping (12-14 DAYS): orders above RM500/ approx SGD150
| Range | Rate amount | |
|---|---|---|
| EXPRESS (12-14 DAYS) | 0.1 kg – 1 kg | RM15.00 MYR |
| EXPRESS (12-14 DAYS) | 1.01 kg – 2 kg | RM30.00 MYR |
| EXPRESS (12-14 DAYS) | 2.01 kg – 3 kg | RM40.00 MYR |
| EXPRESS (12-14 DAYS) | 3.01 kg – 4 kg | RM50.00 MYR |
All other countries: Free shipping (15-20 days)
Return and Exchange Policy
What items are exchangeable?
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Within 7 days from the delivery date
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In unused/unaltered condition
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With all the tags intact
How do I return or exchange?
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Visit our returns center
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Enter your order number and email address to start
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Follow the instructions and select the items you want to return
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Once your request is approved, do send the item back within 7 working days to the following address
LUXMERRIER,
#B-3-3, Mailboxes Etc (MBE) Bandar Sri Damansara 36G, Jalan Tanjung SD 13/2, 52200 Bandar Sri Damansara, Kuala Lumpur, Malaysia
6014-6856466
Any lost parcel during the return process will be the responsibility of the buyer. Therefore we highly recommend that you use a courier with tracking number. We reserve the right to reject request which do not comply to the conditions for return/exchange.
What are the refund options?
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Refund to store credit with one-year validity.
Store Credit
- Login to your account using the email used in your previous purchase to view store credit balance
- All store credits issued have a 1-year validity.
Can I exchange to another design of different price?
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Do select store credit as a form of refund and utilise it for the item of your choice.
Exchange exclusions
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All items other than gowns with customized size, accessories, and intimates
Who bears the return delivery fee?
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The buyer bears the return delivery fee
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If the item is faulty, the seller will bear the return delivery fee
The item I received is damaged!
If the purchased product is faulty, do submit a return request to us via the return center and upload pictures of the defect as well.
My question is not addressed...
If you have any queries regarding return or refund, reach out to us at support@luxmerrier.com or at our Instagram or Facebook page.
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